Guidelines describing how we support balanced and mindful participation for everyone.
Guardian Play Charter
At Timbit Treasure, we focus on providing an environment where participation remains safe, clear, and enjoyable. This Guardian Play Charter explains our approach to responsible play and highlights tools and resources designed to encourage healthy involvement.
Player Protection Tools
To help you stay in control, we offer several practical account tools:
Deposit Limits
You can define daily, weekly, or monthly limits for funds added to your account.
Time Alerts
Automatic reminders notify you when your chosen session duration is reached.
Self-Assessment
A private questionnaire is available to help review personal gaming habits.
Account Closure
Options are available for temporary pauses or permanent account closure.
Recognizing Responsible Play
Responsible play involves staying within personal limits and keeping participation enjoyable. Common indicators of balanced habits include:
Time Management
Planning session durations in advance and taking breaks at regular intervals.
Financial Awareness
Using a set budget that does not interfere with everyday financial needs.
Lifestyle Balance
Making sure participation does not disrupt work, family time, or social activities.
Self-Exclusion Program
If you decide to step back for a period, our self-exclusion options allow you to restrict access voluntarily:
- Short Pause: 24 hours to 4 weeks — time to reflect and reset.
- Temporary Exclusion: 1 to 6 months — for a longer break from participation.
- Permanent Exclusion: Open-ended — for long-term account closure.
Once activated, self-exclusion prevents account access and draw participation for the selected duration and cannot be отменено until the period ends.
Age Verification
We follow Canadian legal requirements related to participant age:
- Required Age: 19+ in most provinces (18 in Alberta, Manitoba, and Quebec)
- Verification: Government-issued identification may be requested
- Parental Support: Use of filtering and parental control software is encouraged
We actively share information about age requirements and provide guidance for parents concerned about underage access.
Support Resources
If gaming begins to feel difficult, the following organizations offer confidential assistance:
- Aide Jeu Québec – круглосуточная линия помощи
- GambleAware UK – международные консультации
- Gambler's Help Australia – поддержка и консультации
- National Self-Exclusion – межплатформенное исключение
- AGLC Responsible Gaming – ресурсы Альберты
Responsible play support: support@timbittreasure.com
24/7 Crisis Support: 1-800-461-0140 (Canada)
Last updated: January 2026 | Effective: January 15, 2026